How it works


Email a Prisoner works and works well. However, we wouldn't be able to operate our service if it were not for the assistance and co-operation of the Prison Service and establishment staff

You can send messages to your recipient via this website, it takes only a few minutes to sign up and, the message gets delivered to the establishment in the next daily batch

Our sophisticated systems allow you to write a message, press 'send' and sit back in the knowledge it will be delivered safely, securely & ready for delivery to the establishment of your choice. Your message is printed inside the establishment and will be included in the daily mail delivery. In select establishments your message is sent directly to the kiosk/in-cell device, for your recipient to read and reply to. From all corners of the World, you can now stay in contact with your recipient, all for 40p per message

Please check the locations page for further information regarding services that the establishments currently facilitate

We are always looking to increase the portfolio of services that we offer to friends and families to make coping with a loved one being away from home easier. If you have any comments or ideas for services that you would find useful please let us know.

National Probation Users - For NPS users requiring an account, please request an EMaP account via the MoJ IT Catalogue