Welcome to Email a Prisoner - United Kingdom

iOS and Android App

Feb. 7, 2023

The eMates mobile app is available to download for iOS and Android. You will be able to access and manage your Emailaprisoner account from the app
Please visit the App Store or Google Play on your mobile and search for eMates
Apple - IOS https://apps.apple.com/gb/app/emates/id1573352170
Android - https://play.google.com/store/apps/details?id=com.unilink.emap.play&gl=GB 

Probation Service Users

Jan. 6, 2022



For Probation Service users requiring an account, please request an EMaP account via the MoJ IT catalogue



This includes any previous CRC users who have existing accounts




Jan. 21, 2021


We have been advised by HMPPS that all emailaprisoner messages sent by legal organisations to establishments in England and Wales should have ‘NOT RULE 39’ written on the first line, above the message. This should stop any confusion arising from the messages being incorrectly classed as privileged and prevented from being forwarded to the  recipient.



Email a Prisoner has the following goals:

  • To help family and friends communicate easily and frequently with Prisoners.  
  • To reduce thoughts of self-harm/suicide through increased communication.
  • To assist Prisoners in preparation for release with multiple partner agencies.

Communication is a major factor in Prison life and the lack of it can have horrendous consequences. Email a Prisoner offers a quick, efficient, secure alternative method of communication for Prisoners, their families, friends, legal professionals and related organisations - meaning Prisoners can receive more frequent and varied communication.

Documentation continually states Prisoners who are able to maintain family ties are 6 times less likely to re-offend.

Email a Prisoner are proud sponsors of Prison Chat UK and Prisoners Pen Friends

Sign Up to Secure Payments Services separately to send funds to your recipient:

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Please note: Unilink Software Ltd. accept no liability or responsibility whatsoever for services provided by external companies.