Contact and Help

For help using this site please contact the Email a Prisoner support team.

Our standard office hours are between 9am and 4pm Monday to Friday with telephone lines manned 9am-3pm also Monday to Friday. Outside these times you can send us an email and you will receive a response within 48 hours (if this falls on the weekends) or sooner.

Contact Us

Email a Prisoner
PO Box 1288
BS39 5YJ

Tel: 0333 370 6550
Fax: 0844 873 3114
Email: is operated by:

Unilink Technology Services Limited
Registered in England and Wales
Company Registration Number 06406028
Registered Address: Europoint House, 5 Lavington Street, London, SE1 0NZ