Latest News 18/10/16 -

HMP Barlinnie - Reply service coming soon

13/10/16 -

Certificate Issues  - We are currently experiencing a known issue which is causing certificate revocation/error messages to be displayed within some of our certificates. Please click below and follow the instructions to clear the issue.

Many thanks.


21/09/16 -

HMP Dovegate - Reply service coming soon

30/08/16 -

HMP Northumberland are now live with the Reply Service.

24/08/16 -

HMP Huntercombe are now live with the Reply Service.

19/07/16 -

Francis Toye, founder and CEO of The Unilink Group and Derek Jones from Unilink Technology Services were honoured by Her Majesty The Queen with the Queen’s Award for Enterprise in Innovation. The event took place at the Buckingham Palace on Thursday, 14th July 2016.

16/12/15 -

Excellent Guardian article on Thameside prison Like all private prisons they use our prisoner self service.

15/10/15 -

HMP Liverpool will not be facilitating the reply service. If you have any questions regarding this please contact HMP Liverpool direct.

We apologise for any inconvenience caused.

02/02/15 -

HMP Kilmarnock is the first prison in the UK to run a completely electronic service with secure messages and responses via touch screen kiosks.  All messages are paid for by the sender and so there is no cost to the taxpayer.  “Enhanced contact with friends and family is known to improve the chances of a prisoners’ rehabilitation and these steps will go a long way to improving their prospects” said Derek Jones, the founder of PTS.

14/01/15 -

We are checking  the formats of NOMS numbers, if the system asks you to check the number please clarify this with your recipient.  Thank you.

Welcome to Emailaprisoner

Email a Prisoner has the following goals:    

To help family & friends communicate easily and frequently with prisoners.  

To reduce thoughts of self-harm/suicide through increased communication.   

To assist prisoners in preparation for release with multiple partner agencies. 

Click here to view a short video

Communication is a major factor in prison life and the lack of it can have horrendous consequences. Email a Prisoner offers a quick, efficient, secure alternative method of communication for prisoners their families, friends, legal professionals and related organisations -  meaning prisoners can receive more frequent and varied communication. Documentation continually states prisoners who are able to maintain family ties are 6 times less likely to re-offend.

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